You don't need a tech team to use AI.
Most small businesses just don't know where to start. We find where AI fits in yours, prove the hours it saves, and build it — so you're the one getting ahead rather than catching up.
What's changed
AI agents, in plain English
An agent is software that does a job you'd otherwise hand to a person. It works from your rules, on your information, and it doesn't clock off. Here's what that looks like in a small business.
It never misses an enquiry
A form filled in at half nine on a Sunday gets a proper answer in seconds — and lands with you with the details already taken.
It follows up without being asked
The second and third chase that everyone means to send and nobody does. Quotes gone quiet, unpaid invoices, missing paperwork.
It works your old list
Every quote that went cold and every customer who hasn't been back. Most small businesses are sitting on a list nobody has ever worked through properly.
It answers the same questions, again
Opening hours, prices, availability, where's my order. Around the clock, in your words, without interrupting anybody.
It doesn't need managing
No wage, no rota, no training up, no handover when somebody leaves. Tens of pounds a month, not a salary.
It isn't after anyone's job
It's after the jobs your people shouldn't be doing. Nobody was hired to retype an address or send a fourth reminder.
None of this needs a technical team or a big budget any more. It needs somebody to work out which bit is worth doing first.
Your turn
Add up your own
Tick what's done by hand and adjust the numbers.
What we find
Every single time
Enquiries left sitting
Two days in the inbox. By then they've had two other answers.
Details typed three times
Enquiry, diary, accounts. Three chances to get it wrong.
Quotes sat half-written
It only needs an evening. Nobody has an evening.
Chasing
Invoices, paperwork, confirmations. Awkward, so it gets put off.
The Monday report
An hour of copy-paste out of three systems, read for four minutes.
One-answer questions
Hours? Do you cover us? Where's my order? Answered by hand, always.
What we build
Then we go and build it
A decade of data modelling, reporting and process work, plus the AI tooling that's arrived on top of it.
Reporting and dashboards
Power BI dashboards showing the numbers that actually run your business, refreshing on their own instead of being rebuilt every week.
One version of the truth
Your accounts package, job software and spreadsheets pulled into one properly modelled set of data, so two reports stop disagreeing with each other.
Reports that build themselves
The monthly pack, the KPI summary, the board figures — produced overnight and sitting in your inbox, with nobody copying anything out of anything.
Process mapping and automation
The process written down as it really works, then the manual steps taken out of it. This is the part I do for large organisations, applied to a business your size.
Chatbots and online booking
Routine questions answered on your site around the clock, bookings taken and rescheduled without anyone picking up the phone.
Websites
Quick, clear, and wired into everything above — so the site does the work rather than just describing it.
What it costs
Four stages, no surprises
The review: half a day, your week on a whiteboard, every repeated task written down.
A call, twenty minutes
FreeHow your week runs. If there's nothing here, I'll say so.
The process review
£500Half a day with you, then a written list: every repeated task, hours a month, and a price to fix it. Comes off the build if you go ahead.
Building the first one or two
From £1,200Fixed price, agreed before I start. Most land between £1,200 and £3,500.
Keeping it running
From £95/moOptional. Monitoring, changes, someone to ring. Cancel whenever.
Software and usage go on your own accounts at cost — usually tens of pounds a month. Prices exclude VAT.
Questions
The ones I get first
Is an AI agent just a chatbot?
Why charge for the review?
What if you find nothing worth doing?
Will AI say something daft to my customers?
Are you going to tell me to sack someone?
We're only three people. Too small?
Do we have to change our systems?
Do you have to be local?
Start here
Tell me what's eating the week
Same working day reply.